Hospital Operations Toolkit for COVID-19 Patient Care Policies/Processes: Case Management
November 30, 2020
Updated September 30, 2021
8 pg. document
Proper case management practice during the COVID-19 pandemic is integral to ensuring appropriate
care is provided to patients while safeguarding the health of staff. Hospitals must recognize the
challenges of navigating care for large numbers of COVID-19 patients, including many who have complex
clinical care and social support needs.